Articles

A WISE adaptation of a success story — Australia Post’s Early Matched Care Program (Part 1)

Lauren Finestone

Melanie Ianssen, Head of Rehabilitation at Australia Post, describes how that organisation adapted the WISE study to improve RTW outcomes for their injured workers.

This article is based on a video recording that was prepared for the first of three 2023 symposia from the It Pays to Care policy.  Australia Post, a self-insurer under the Comcare scheme, had a 95 to 97% RTW rate, driven by a focus on early intervention and the health benefits of good work. Pretty good by anyone’s standards. But still they thought they needed to do more.  Why? Because when they looked at their most complex and...

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Published 01 May, 2023 | Updated 09 May, 2023