Lauren Finestone

Articles by ‘Lauren Finestone’
Pain sites — the best self-management podcasts and websites

We’ve created a list of the best evidence-based websites and podcasts to help people with chronic pain — and the healthcare practitioners and RTW professional who help them — manage their...

From dictator to facilitator — reframing the role of therapists in patient care

We’ve been discussing the role of physiotherapy in self-management for decades – how much progress have we made?

Return to work is everybody’s business — how everyone can be part of the solution

Catherine Day, Director of Employer Supervision and Return to Work at SIRA, outlines SIRA's work to improve declining RTW rates in NSW

The ‘Four Cs’ of supporting workers with long Covid symptoms return to work

Thousands of workers with long Covid are, and will continue to be, exploring return to work. Dr Dominic Yong, a senior occupational physician with the Victorian Department of Health, provides tips...

‘Be more human, think like a customer’ — the importance of empathy and connection in case management

When injured workers reflect on their workers' comp claims experience, it's how their claims manager made them feel, not what they told them, that they remember. QBE’s Customer Excellence Program...

Words, language and collaboration matter in returning to ‘good work’

Four experts discuss the idea of ‘good work’ and how collaboration can achieve better outcomes for injured workers.

IMEs as forces for healing, not harming — Part 1: case managers

Independent medical examinations are one of many factors in our compensation system that can enhance or impede workers’ recovery and RTW. There are things that case managers can do to swing the...

IMEs as forces for healing, not harming — Part 2: healthcare providers

Independent medical examinations are a healthcare issue that contributes to poorer outcomes for injured workers. What does the research say about how healthcare providers can make a positive...

Comcare’s management of IMEs — the Commonwealth Ombudsman takes a look

The Commonwealth Ombudsman’s investigation into Comcare’s management of IMEs addresses reports of unreasonable and unethical behaviour and offers up suggestions for improvement.

Recovery at home — the overARChing intent of an innovative rehab model

An innovative technology-supported model of rehabilitation takes remote therapy to another level. And achieves impressive results for injured workers.

Challenges and opportunities — the lie of the land through the eyes of RTW Coordinators

What challenges do RTW Coordinators face? And what training and other needs do they have to do their jobs with confidence?

Telerehabilitation for spine pain in the lockdown era — not the same, but better

Telerehabilitation on pain and disability in patients with spine pain achieved more improvement than 'hands-on' treatment.

New clinical care standard for low back pain — a story of hope

The new Low Back Pain Clinical Care Standard aims to make sure patients with this common condition get the best outcomes.

Get out the barometer — your organisation's psychosocial safety climate predicts RTW

Senior management teams can be ‘psychosocial safety climate’ engineers.

What happens to workers when their long duration compensation claims stop?

In a study, one in 4 workers with long-duration workers compensation claims moved onto Centrelink payments after workers’ compensation benefits stopped — or 1 in 2 if their payments stopped...

Caring for people with chronic musculoskeletal pain — a paradigm shift to solve a 'super wicked problem'

A new approach to manage chronic musculoskeletal needs many scheme participants to commit to a ‘paradigm shift’.

Regulation toolkit: encouragement, engagement and upskilling as a way to influence RTW

Regulators can constructively influence our work injury scheme through encouragement, engagement and skilling up the industry.

Regulation toolkit: compliance as a way to influence RTW

Workers get the bad press, but other scheme participants behave in ways that are unethical. This article looks how regulators can constructively influence our work injury scheme through their...

'Above all, do no harm'. Towards a therapeutic approach to workers’ compensation.

Is the concept of ‘Above all, do no harm’ relevant to our workers compensation schemes?

RTW: from policy to practice — union views from the coalface

Three union advocates give us their insights into the factors that can help improve RTW outcomes for workers, particularly those with psychological injuries.

Work-focused health care: practical suggestions for how to do it

Practical suggestions for how physiotherapists and other healthcare practitioners can provide ‘work focused healthcare’ to help the worker and the workplace.

10 common unhelpful beliefs about low back pain, and 10 facts to set us straight

10 common and unhelpful myths about low back pain, and 10 facts that bust them.

‘Self-management’ of chronic musculoskeletal pain: what patients say helps them do it (or not)

Patients are encouraged to ‘self-manage’ their chronic pain conditions. But there are external and personal factors that will either help or hinder their ability to do this. And healthcare...

IRRI-sistable (Part 1) — WorkCover Queensland’s Injury Risk Reduction Initiatives improve outcomes for all

RTW practices are a team sport. WorkCover Queensland’s Injury Risk Reduction Initiatives show what can be done when injury scheme players work collaboratively to reduce the barriers to recovery...

IRRI-sistable (Part 2) — tipping the scales towards fewer workplace mental health injuries

In Part 1 we introduced IRRI — WorkCover Queensland’s Injury Risk Reduction Initiatives. In this follow up article we look specifically at some of the projects that target workplace mental health,...

‘Workers’ what?’ Information about workers’ compensation falls short

What do we know about how workers access, understand and engage with information about workers compensation, return to work and health literacy? A recent report commissioned by Safe Work Australia...

In the hands of the gods? Spinal injuries from a worker’s perspective

A ‘recovering interventional spine physiatrist’ makes the case for spine clinicians paying more attention to what patients know and say about their low back pain.

Did you know? We have principles that help GPs in their role to support work participation

The ‘Principles on the role of the GP in supporting worker participation’ provide guidance to GPs and other work injury scheme participants on how they can work together to support workers’...

RTW: from policy to practice. Is your organisation ready for change?

Implementing evidence-based interventions to improve how we care for workers is not easy. Are there things we can do in our organisations to create the conditions that support ‘organisational...

RTW: from research to practice. The ‘know-do gap’ through a complex systems lens

In our ongoing quest to find ways to translate research into practice in our work injury schemes, we ask ‘What we can learn from complexity thinking?

The role of general practitioners in worker rehabilitation — insights from the research

General practitioners clearly play a critical role and we ask them to do a lot in a complex environment with multiple stakeholders. What is their experience of the work injury insurance system in...

Claims intake at WorkCover Queensland — Insights from the introduction of a biopsychosocial framework

A partnership between researchers and a workers compensation insurer (WorkCover Queensland) is an example of what can be done when evidence informs practice.

RTW: from policy to practice. An imperative for change and call to action

An important policy paper — It pays to care — calls for a conversation about, and action on, how we can work together to improve health and recovery outcomes and reduce the barriers to care for...

RTW: from policy to practice. How to make change happen

The 'It Pays to Care' report calls for change in our work injury schemes, but recognises that change is hard, even when we know what we need to do. One model that looks at ‘organisational...

‘An epidemic of useless and often harmful care’ — Part 1

Our standard pathway of care in injury management leads to low value care and over-investigation, over-diagnosis and over-treatment. Dr Mary Wyatt, Occupational Physician, presents some ideas to...

The power of choosing our mindset

Tips to help develop a mindset that builds resilience and helps us deal with challenging situations.

‘WorkWell: Preventing mental injury and promoting mental health’

There are 11 work-related factors that employers must identify and manage to prevent mental injury and promote safe and mentally healthy workplaces.

What do we know about secondary psychological conditions after a physical work injury?

How can we better to identify and support workers who are risk of developing secondary psychological conditions, and prevent them from occurring in the first place?

‘I can do that’ — how building self-efficacy can support workers return to work

How to help build self-efficacy — tips for supporting a worker who may have lost confidence after being away from work.

'I want to do that' — the importance of autonomy, competence and relatedness

We all have 3 basic psychological needs that must be fulfilled if we are to do well and feel good at work. What are they?