Early intervention following injury is widely recognised as best practice in compensation systems, yet implementation remains inconsistent across Australian schemes. This presentation will explore findings from a qualitative study involving researchers, insurers, and regulators examining the barriers and facilitators to implementing early intervention programmes in compensable settings.
Key themes discussed will include:
The gap between recognising the value of early intervention and implementing it consistently in practice
How organisational culture, leadership, and institutional inertia influence innovation
The impact of low-value care and legislative complexity on claimant recovery
Why delays in claim lodgement create missed opportunities for timely support
Potential system-level strategies to improve implementation and claimant outcomes
The webinar will also explore practical implications for insurers, clinicians, regulators, and researchers working within compensable injury systems.
Alison Sim is an osteopath and Postdoctoral Research Fellow at The University of Sydney with over 25 years of clinical experience and more than a decade working in chronic pain management and early intervention following injury. She holds a Master of Pain Management and a PhD focused on reducing distress following compensable injury. Alison’s research explores early intervention, compensation systems, pain management, and implementation science, with a particular interest in improving recovery experiences and outcomes for injured claimants.
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