I had always coordinated my company’s RTW program, and thought that I had a comprehensive understanding of RTW. However, an accident at a work function provided me with a unique glimpse of the other side, that of the injured party, and it has shaped my thoughts on RTW ever since. In November 2001 I attended a work function at a restaurant modelled on a country pub theme with polished floorboards and its own brewery. It was a beautifu...