Surviving and thriving with difficult co-workers: The know-it-all
Not all know-it-alls are created equal, some actually do know what they're talking about! We look at the different approaches you need to take to each.
The know-it-all can be tough to work with. Regardless of whether they are pretend or genuine, they function like a telephone with no earpiece: all speaking and no receiving. This can impact quite negatively on work culture and team dynamics. Someone who behaves this way can also be very difficult to assist with return to work. So, how do you get through to the person who thinks they've got it all figured out? It starts with understan...