An open letter to the Heads of Australian Workers' Compensation Authorities.

Robert Hughes

How one woman changed Australian culture and why RTW can profit from her example.

Dear Heads, I don’t envy your role as the change agent for Return to Work (RTW) in this country. Taking on the issue and evolving its systematic, process driven approach to one that engages people in relationships and creates partnerships is not a job for the faint-hearted. In my own brief observation of RTW I have sometimes said that workers’ compensation feels like being in a car whose four wheels are going in different...

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Published 07 May, 2009