People skills at heart of RTW coordination
RTW coordinators make a huge difference, but how do we find, develop and promote the right people for the job? Just as importantly, how do we raise awareness of their important contributions?
The skills of return to work coordinators have a significant impact on return to work outcomes. Return to work coordinators agree that their primary skills are people based - negotiating with stakeholders and dealing with difficult situations - rather than knowledge-based. So how do we find, attract, develop, retain and promote return to work coordinators with the people skills that have a positive impact? In Australia, the majority of return t...
Published 20 July, 2009