In NSW durable return to work (RTW), a measure of sustained return to work, has steadily declined over the last three years. Durable RTW has dropped from approximately 80% to 72%, tracking the national average. Claims costs are rising. The number of days off work has traditionally been lower in NSW than across Australia generally. However, ‘days off’ in NSW has risen from just over 30 to 50 days on average per claimant o...