Articles

New insurer approach reduces delays in decisions about healthcare

Dr Mary Wyatt

Delays and disputes are stressful and can have a negative impact on recovery and return to work. The Medical Support Panel in NSW gives speedy, evidence-based answers to questions around work causation and medical treatment.

As this is the tenth year of RTWMatters, I’ve been reflecting on some of the success stories this decade has seen in the field of return to work. One of the first steps in making meaningful improvements is really understanding what’s not been done well in the past. There is robust evidence to suggest that specific, unhelpful characteristics of compensatory systems are obstacles to work participation.[1] The strongest theme ...

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