The communication situation

Anna Kelsey-Sugg

In an interview with communication consultant Sharon McGann we learn why communication is so important and how to do it better.

Return To Work Matters interviewed communication consultant Sharon McGann to get her ideas on how to improve communication in the workplace, and why good communication is so important. Why do we sometimes find communication so difficult? I believe we find communication difficult because our basic default assumption is that people are like us – they think like us, they work like us and they value the same things as us. Only when w...

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