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Ombudsman calls for overhaul of “immoral and unethical” Victorian practices

Gabrielle Lis

New report concludes: “Nothing short of wholesale changes to the system will address the issues identified by both the 2016 investigation and the current one.” Does it go far enough?

In 2016, the Victorian Ombudsman, Deborah Glass, OBE, released a damning report into WorkSafe’s handling of complex claims. Three years later, responding to at least 1500 additional complaints with a fresh investigation, her assessment is even more scathing. Worksafe Victoria has continued to tolerate decisions and practices that are “not only unjust, unreasonable and wrong” but “immoral and unethical”. Meaningful ch...

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