Bringing ‘It Pays to Care’ to life — How biopsychosocial care can prevent long-term disability
When a truck driver develops chronic back pain, the approach to managing his physical condition and psychosocial factors can determine whether he keeps working or faces long-term disability.
The gradual onset of lower back pain during routine freight handling marks the beginning of a critical period. In those early weeks, Frank — a 56-year-old long-haul truck driver with 30 years of experience — faces decisions from those around him that will shape his future. Through contrasting versions of a 'poorly-managed' and 'well-managed' scenario, this case study brings to life some important principles from the It Pays to Care&n...
Published 15 July, 2025