Articles tagged under ‘Case studies’

Articles 1 - 42 of 42

• Independence: In Discussion with Jackie (Part Two)

  A serious workplace injury fundamentally rerouted Jackie’s life journey. Jackie has evolved from her roots as a national equestrian competitor to emerge as a nationally respected allied health professional and advocate for workers. Jackie now works as a Senior Occupational Therapist with Procare Group in South Australia.

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• Determination — In Discussion with Jackie (Part One)

  A person’s 20s are characterised by many ‘firsts’. Milestone experiences in these years (graduations, weddings, babies) will dramatically shape a person’s life course. But for Jackie, her early 20s had a first she couldn’t have anticipated: her first interaction with the workers’ compensation system.

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• Two routes, two destinations — How small decisions drive big outcomes in injury management

  Small differences in approach during the early stages of injury can lead to vastly different long-term outcomes.

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• Bringing ‘It Pays to Care’ to life — How biopsychosocial care can prevent long-term disability

  When a truck driver develops chronic back pain, the approach to managing his physical condition and psychosocial factors can determine whether he keeps working or faces long-term disability.

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• Breaking the Sound Barrier — Why David suffered in silence

  A call centre worker's throat discomfort reveals how workplace barriers can compound to transform a manageable health issue into a 6-month silent struggle that threatens wellbeing and career.

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• Silenced voices — How workplace culture affects mental health and recovery

  A journalist's experience with harassment illustrates how toxic work environments create psychosocial barriers to well-being, and how effective intervention can transform outcomes.

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• When a step becomes a stumble — How missed psychosocial opportunities affect injury recovery

  A case study of a worker's plantar fasciitis reveals how addressing the full spectrum of an injury's impact — physical, psychological and social — creates the conditions for successful RTW.

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• 'Listen, believe, enable' — Voices from inside the workers' compensation system

  Two stories from Lived Experience Advisors in the Workers' Voice project offer insights into how the system works — and sometimes doesn't work — for those it serves.

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• When it pays to care — How psychosocial support can change a police officer's journey

  When a police officer experiences trauma on duty, the path to recovery can take dramatically different turns depending on how psychosocial factors are identified and addressed.

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• A recovery roadmap — Navigating cultural crossroads in Carlos's RTW: Part 2

  Using a navigation metaphor — including navigation tips for RTW professionals — we continue exploring a factory worker's journey to show how language barriers, cultural factors, passive coping strategies and unaddressed concerns can create detours on the road to recovery.

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• A recovery roadmap — Navigating cultural crossroads in Carlos's RTW: Part 1

  Using a navigation metaphor — including navigation tips for RTW professionals — we explore a factory worker's journey to show how language barriers, cultural factors, passive coping strategies and unaddressed concerns can create detours on the road to recovery.

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• Learning from Lisa's story — Key questions for supporting the mental health of healthcare workers’

  A case study illuminates a critical aspect of healthcare — the mental health of those who care for others.

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• Recovery isn't linear — A fire and rescue officer's journey back to work

  ‘Recovery isn't linear’. These words from a Fire and Rescue NSW Technical Rescue Instructor capture the complex reality of returning to work after injury.

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• A tale of 2 outcomes — How early intervention changes everything

  A chef’s sliding doors experience shows how addressing the full spectrum of the impact of injury — physical, psychological and professional — creates the conditions for successful RTW.

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• Tipping points — addressing the challenges in a single parent’s RTW journey

  An injury from lifting a heavy box lift in a warehouse illustrates the pivotal moments when different approaches can lead to vastly different outcomes

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• Talk early, talk often — How conversations can transform a RTW journey

  When difficult workplace conversations don't happen, recovery stalls. Here's how better dialogue could have changed one teacher's story.

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• Managing the use of medication in workers' compensation claims

  Medication management plays a crucial role in workers' compensation, but it's not without its challenges. An independent medication review could help address these challenges.

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• Are subjective reports of symptoms from a worker sufficient to establish that a worker suffered an injury?

  In this case study, an insurance lawyer outlines the legal perspective on conflicting medical opinions in a workers' compensation claim, through arbitration and appeal

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• Case Study: Time to heal

  Mr L, a tall, solid-framed, right-handed 58 year old man, reported pain in his right elbow. While improvement was reported over six months, he began to notice similar symptoms at his left elbow.

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• Case Study: It pays to do the right thing, even when dubious about a claim

  Michael was a 48-year-old machine operator. He had been at the workplace for nine months. During his probation period he worked well, but once permanent he missed considerable time from work with unplanned absences.

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• Case Study: Injured, but not at work. What to do?

  Workers with injuries sustained away from work may be tempted to protect their financial interests by lodging a compensation claim anyway. Dr Wyatt describes how support and boundaries can help.

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• Case Study: How Things Can Go Wrong in Compensation Cases

  This case study looks at the additional injuries which can occur as a result of the workplace injury.

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• Case Study: Exploring other job options

  This case study explores the importance of providing options for the injured worker's return to work.

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• Case Study: I Told Them but They Didn't Listen

  Ms L is a right handed 46 year old who was employed for ten years to pack domestic cleaning chemicals. She was exposed to these chemicals in dust form.

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• Case Study: Back to the Future

  Ms P is a 59 year old woman who reported back problems as a result of her long term employment as a manager in a busy office environment. She is being assessed for whether her back problem is still a work related condition.

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• Webinar Recording: Getting stuck on modified duties - a case discussion

  Deborah Howard, a US return to work manager, faces many of the same issues Australian employers and insurers deal with.

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• Recorded webinar: Case Study & Discussion - Reintegration after a difficult bullying / harassment case

  Bullying/harassment claims can be complex to assess and manage. A thorough assessment may require an investigation. This is a difficult process for those involved, including co-workers.

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• Case study: everyone has a role to play

  Employers and supervisors are key components of the return to work process. Without their support, a return to work program is unlikely to lead to a successful outcome.

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• Case Study: Let the client help you help them

  Each client comes with their own unique history, personality and circumstances.

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• Case study: Flexible approaches can kickstart cases

  Despite the best efforts of the return to work manager, some cases seem to make little progress. Looking beyond the physical injury for solutions can help boost a client's chances of returning to work.

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• The case of the "lying" handyman

  How can Return to Work professionals prevent suspicion and mistrust from derailing a claim?

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• Developing a successful rehabilitation program: case study

  Interview with Garry Pearce, Director of Rehabilitation for the Tasmanian Department of Health.

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• Case study: Tact and trust

  Are your innovative ideas constantly met with suspicion? This case study from cotton-milling industrial revolution Scotland looks at how tact builds trust - and what squanders it.

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• Sophie's choices (a case study)

  A rehab provider who addresses the human impact of injury restarts stalled RTW for a disempowered young worker.

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• Case Study: Mild traumatic brain injury

  Just over two years ago I was in a hurry. I'd been to a store and was returning home to entertain some visitors. Clutching my purchases in one hand, I opened the car door.....

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• Case Study: Re-training for a better future

  Encouraging an injured worker to retrain and undertake self-management strategies could save millions in compensation costs.

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• Case Study: Cool, calm and in control

  A worker's confidence and approach to self-management can make the difference between a successful return to work and permanent incapacity.

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• Case discussion - the difficult case that requires integration with claims management

  A case discussion with Andrew Paice of Nabenet and Lucia Tsui of Allianz.

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• Case study: Changing gears

  Motorcycle mechanic Craig can't wait to get back to work after breaking his femur and heel. Is his old job still suitable?

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• Case Study: When return to work fails

  This case study looks at a young man with a long career ahead of him and the reasons he will probably never return to his job.

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• Returning to work after injury

  A positive story of a long road back to a better life.

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• A successful RTW case study under seemingly insurmountable obstacles.

  Mr X had been a 'journeyman' worker for many years before he developed a destructive and debilitating anxiety.

Archived Articles 1 - 1 of 1

• Case study: Seaman sinks stress in deep blue

  Long-time seaman Ivan Verschuur says no to bullying and abuse at work.