Research Updates

Satisfied? Not really, boss

Julian Fernando

Management and supervisors overestimate the level of satisfaction workers have in their jobs.

Take Home Messages: Safety professionals and supervisors perceive workers – including workers who have recently returned to work – as having higher levels of satisfaction with their job, workplace relationships and work environment than workers actually do. This indicates that the quality of work conditions may be overestimated by those in more senior positions. Therefore, it is vital to consult workers on their perceptions...

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