Research Updates

Getting the message right: strategies to improve return to work communication

Lauren Finestone

A study from the Institute for Work and Health provides 5 strategies you can use to effectively communicate with workers about RTW.

Workers need RTW professionals to communicate effectively with them so they can understand RTW policies and procedures and the roles and responsibilities of different stakeholders in the process. Supervisors and RTW professionals need information about the worker’s injury, recovery time, functional limitations and needs so they can provide good disability management. However, privacy concerns and distrust can get in the way of this exchang...

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Published 29 July, 2022