Research Updates

‘It’s not fair. And it hurts’. The relationship between perceived injustice, chronic pain, recovery and RTW

Lauren Finestone

A study into the relationship between perceptions of injustice and chronic pain gives us reason to make sure that the processes, communication and relationships in our work injury schemes are fair.

Many workers describe their experience of workers’ compensation systems as unfair.  They may feel they’ve been treated unfairly, haven’t been given clear information about their rights and responsibilities, think the processes and decisions about their claim are unjust, or don’t feel they’ve been heard or understood.  The It pays to care report shows that when workers experience — or perceive there ...

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Published 08 September, 2022