Respond appropriately in the first 5 minutes, the first 24 hours. The first conversation you have with an injured or ill worker creates a lasting impression. Assess the situation, take appropriate action (be it dialling 000, driving the worker to see a doctor (and paying for the consultation) or assisting them to make an appointment with an appropriate medical professional) and above all be supportive and helpful. If you let blame and rese...

To read the entire article, please log in. If this is your first visit, and you are a registered South Australian RTW Coordinator, please subscribe here to access this and other resources.

ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.

To read the entire article, please log in. If this is your first visit, and you are a registered South Australian RTW Coordinator, please subscribe here to access this and other resources.

ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.