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Case Study: Re-training for a better future

Stefanie Garber

Encouraging an injured worker to retrain and undertake self-management strategies could save millions in compensation costs.

Case Study Ms L moved to Australia over twenty years ago, hoping to find better opportunities for herself and her young daughter. She had worked in office administration in Belgium but her poor English skills limited her options in country Victoria. She worked in a range of unskilled fields before finding employment at a warehouse in 1996. The work she undertook was physically demanding. She climbed ladders to fetch stock, carrying hea...

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