Regular readers may remember a RTWMatters’ New Year’s Resolution to flex our collective bicep, bite the pain bullet and get a “People over Process” tattoo.  Turns out, however, that our trip to the tattoo parlour was premature; the ink is in but, thanks to soon-to-be RTWMatters Blogger Richard Green, our slogan has been improved. Here’s an excerpt from Richard’s email to us on the subject of R...