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WorkSafe Victoria, insurers censured by Ombudsman

Sean Gleeson

An Ombudsman's report into WorkSafe Victoria's record keeping practices has highlighted serious deficiencies which could threaten return to work prospects for injured employees.

A report into WorkSafe Victoria has highlighted the systemic failure by the organisation’s six authorised insurance agents to keep adequate records for workplace injury cases. In a scathing review of the file management systems implemented by insurers CGU, Allianz, Xchanging GIO, QBE and Gallagher Basset, Victorian Ombudsman George Brouwer has reported: Privacy breaches involving case files have occurred at all WorkSafe agents, with 222 ...

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