Consider the alternative: Part 2 - Dispute resolution systems

Scott Sanderson

Dispute Resolution system expert Nerida Wallace explains the important characteristics of a workers' compensation dispute resolution system

Following our introductory article on Alternative Dispute Resolution (ADR), Return To Work Matters now looks at how ADR is being used to improve outcomes for injured workers and their employers. Although ADR has the potential to deliver positive results, its ability to deliver speedy, inexpensive and sustainable resolutions is in a large part dependent on the nature of the administrative system that surrounds it. With years of experie...

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Published 06 September, 2011 | Updated 08 October, 2013