WorkCover QLD: a new era?

Elizabeth Quinn

In the past, the workers' compensation industry has suffered from a lacklustre reputation. Kerri Melkersson of WorkCover QLD convinces us a new era has begun.

If the attitudes of its case managers are anything to go by, WorkCover Queensland sounds like a great place to work. Its employees are recognised for their ability to think outside the square and come up with lateral solutions to everyday problems. “No two cases are the same,” says Kerri Melkersson, winner of a WorkCover award for her work with ontrack. “There is no ‘one size fits all’ approach. Each injured work...

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Published 25 September, 2011