Change of name, change of outlook

Elizabeth Quinn

WorkCover employee Teegan Jordan explains that the authority's 'rebranding' of its case managers title reflects an improved RTW focus.

WorkCover QLD has chosen to ‘rebrand’ its case managers to reflect the dynamic role they play in facilitating return to work outcomes for the worker and employer. Their new title, 'Customer Adviser', reflects the ‘one-stop shop’ nature of their role in advancing mutually beneficial return to work outcomes, which balance the needs of injured workers and employers. Teegan Jordan started work at WorkCover Queensl...

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Published 25 September, 2011