Webinar Recording: Understanding others

Carolyn Mounce

The art of influence in return to work

About the webinar: In this webinar, Carolyn Mounce, Director of Success in Life Performance Consulting, will present the key steps to building influence without authority and how it can support personal injury management professionals. Specifically, she will discuss: The 6 core needs we all share and how the claimant may try to meet them   Simple but powerful ways to quickly understand a person’s style and behaviou...

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