Articles

Vic Ombudsman: inquiry into workers' compensation

A. Richey

The Victorian Ombudsman, Deborah Glass, has begun an investigation into the handling of workers’ compensation claims.

The Ombudsman made the decision to investigate after receiving 370 complaints in the 2014-2015 financial year. This is up from 246 in the previous financial year. The Accident Compensation Conciliation Service annual reports also show an increase, from 5.2% to 13.6% in the last two financial years. The focus of the investigation will be whether WorkSafe agents have unreasonably denied liability or terminated entitlements to people inj...

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