Articles

Case study: Regulator-led case management success

Dr Mary Wyatt

Evidence from a US jurisdiction shows that top-down reforms can improve RTW outcomes, improving outcomes while reducing costs.

Over the last decade, more than one workers’ compensation jurisdiction in Australia has seen static or declining return to work rates, despite rising costs. Regulators and workers’ compensation authorities looking for inspiration would do well to cast their eyes to the US state of Washington. Whilst no workers’ compensation scheme is perfect, Washington State has introduced a number of successful reforms over the last 20 years,...

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