Workers’ compensation case management is widely believed to have a high turnover, with anecdotal reports putting it at 40% per annum in some jurisdictions. Therefore, we were surprised by the results of the 2021 Return to Work Matters Case Management Survey, in which half (52%) of the 62 respondents had been working in the industry for more than ten years. An additional 21% had notched up five to ten years’ experience and another 16% ...