At the 2025 PIEF Conference, Katie Giddins, General Manager at EML, and Regan Stevenson, Team Leader in EML’s Recovery Pathways Program, shared how a new approach to psychological injury claims is helping workers and employers rebuild trust and achieve better outcomes. The role of conflict in recovery Psychological injury claims cost the system up to 300% more than physical injuries and take far longer to resolve.  And many psycholo...