Conflict Cookie #4: Making the most of conflict

Gabrielle Lis

Conflict driving you crazy? Use it to drive innovation...

There’s a lot at stake in RTW, for both employers and employees: physical health outcomes, money, self esteem, productivity, morale and issues with family and the broader community. This means that RTW is likely to cause conflict – and that’s good news! When conflict arises about what tasks need to be done and the best processes for doing them, the best case scenario is that people put their thinking caps on, and innovate. ...

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