Research Updates

Research short: Understanding who wants what

Dr Mary Wyatt

Different RTW players have different objectives. Research suggests that this knowledge can help you reduce paperwork. Whaaat? Read on!

“Getting all the players on side” is a necessary step in achieving successful return to work outcomes. However, research has highlighted that the different players involved in return to work frequently have different aims and objectives. This can lead to significant misunderstandings. Insurers complain about doctors, doctors complain about employers, claimants complain about claims managers, supervisors complain about claimants...

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