Research Updates

Fair winners, fair losers in dispute resolution

A. Richey

What makes dispute resolution outcomes seem fair to workers?

Alternative Dispute Resolution (ADR) systems are one method of resolving disputes at work. They are often viewed favourably due to the low cost and effectiveness. Common forms of ADR include: “Open door” policy Ombudsperson (mediates but cannot force a decision) Hearing officer (usually makes a final decision) Peer decision committee (often recommends a decision) Outside arbitration (usually makes a final decision) "Just Te...

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