Research Updates

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RTWMatters team

Rehabilitation professionals see the personal qualities of supervisors (e.g. honesty, fairness and diplomacy) as vital RTW offerings. Is emotional intelligence key?

According to those with up-close-and-personal experience of workplace rehabilitation systems, the personal characteristics of supervisors strongly influence competency in supporting return to work. In a 2014 survey, rehabilitation professionals were asked to rate the importance of 94 supervisor competencies, which the researchers later organised into nine clusters of related items. The cluster relating to “Enabling behaviours and per...

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