Low-stress interactions matter more for longer-term claimants
Take-home messages RTW coordinators who create RTW plans with injured workers increase the likelihood of durable return to work, as do RTW Coordinators who engage injured workers in low-to-no-stress interactions. The relative importance of RTW planning and non-stressful worker / RTW coordinator interactions changes over the duration of a claim. This might be because workers with a tendency to recover slowly need different forms of supp...