“I do not much dislike the matter, but the manner of his speech,” Julius Caesar says, in Shakespeare’s Antony and Cleopatra. In other words, it’s often not what you say that determines how people respond to you, but rather how you say it. There are three main styles of communication: Passive; Aggressive; and Assertive. None of these styles of communication guarantees you the outcome that y...

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If this is your first visit, and you are a registered South Australian RTW Coordinator, please subscribe here to access this and other resources.

ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.