When the job requires us to deliver bad news, it can cause as much anxiety in the giving as in the receiving.  When giving bad news, the sincerest and most honest way is usually the best. Plain speaking also works well rather than relying on the well worn company vision and values statement about how the company is committed to your health and safety.  For example, if you need to tell someone that their claim has been rejecte...

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ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.

To read the entire article, please log in or reset your password.

If this is your first visit, and you are a registered South Australian RTW Coordinator, please subscribe here to access this and other resources.

ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.