We have all seen it. Two claims, similar injury: one with an immediate desire to get back into work, and the other who offers up barriers why they cannot go back.   When faced with the task of working with the claimant, the case manager expects, and often observes, resistance. The relationship can become one of adversaries, requiring coercion, manipulation or legislative threats to get an outcome. While this approach might at time...

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If this is your first visit, and you are a registered South Australian RTW Coordinator, please subscribe here to access this and other resources.

ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.

To read the entire article, please log in or reset your password.

If this is your first visit, and you are a registered South Australian RTW Coordinator, please subscribe here to access this and other resources.

ReturnToWorkSA has partnered with Return to Work Matters to provide South Australian Return to Work Coordinators with a free online resource. This website gives coordinators access to practical injury management tools and instructive articles that summarize the findings of evidence based research.