Case Management Handbook

Case
Management
Handbook

Articles and Topics

Articles
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Topics

Tools and Templates

Tools
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Templates

eLearning Modules

eLearning
Modules

About this site

About
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Articles

This summary page lists all of the articles available. Click the topics in the left hand column to display the articles in your area of interest.

Webinar: Back Pain and return to work

contributorDr Mary Wyatt

Back pain accounts for a large proportion of injury claims, and a higher proportion of long term disability. Medical issues are important, but how the workplace deals with the employee has a greater impact on outcomes.

"How do I find meaningful alternate duties?"

contributorTom Barton

We respond to a common RTW Coordinator question.

Office ergonomics

contributorTom Barton

Keep your workers happy, healthy and productive! Find out why ergonomics is important and then use our top ten tips to improve workplace wellness.

Telecommuting and return to work

contributorTom Barton

The pros and cons of working from home when returning to work.

Frustrated by "victims"?

contributorGabrielle Lis and Dr Mary Wyatt

People who believe they've been treated unfairly have lower functional ability than those who think that they've had a fair go. How can you get them past the victim mentality?

Bring body, breath AND mind to work

contributorChristine Paul

Most of us do not think about consciously connecting our mind with our body, breath and soul; but research shows benefits for RTW.

Navigating RTW Coordination

contributorGabrielle Lis

From managing interactions with doctors, to writing useful and appropriate file notes, new RTWCs face many challenges. How can organisations help them get their bearings?

Asking assertively

contributorGabrielle Lis

Know what you want from people at work, but not how to get it? Learn how to talk the talk, and frame your requests assertively.

Styles of communication

contributorGabrielle Lis

Passive. Aggressive. Assertive. How does your professional communication style affect your working life?

Managers VS workers

contributorGabrielle Lis

Hang on! Isn't RTW supposed to be all about the love? We count down ten ways to improve tetchy worker / manager relationships.

Trust: Dos and Don'ts

contributorGabrielle Lis

You know organisational trust has tangible benefits. Now for the hard yards: how can you foster trust in your workplace and in your injury management system?

The patient's mouth

contributorDr Mary Wyatt

Getting the information you need to facilitate RTW shouldn't be as painful as pulling teeth - you just need to ask the right questions...

10 steps for getting relaxed about stress

contributorTom Barton

We look at 10 ways to deal with the stress of chronic pain.

Signs of suicide

contributorTom Barton

How to look out for and deal with signs of suicide in your workplace.