Case Management Handbook

Case
Management
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Articles about 'RTW approaches'

The path to successful return to work management is not a one size fits all approach. What works for one large organisation may not suit a small business. This topic looks at various approaches you can take to improve return to work outcomes.

This summary page lists all of the articles available under the topic you selected. Click the topics in the left hand column to display other topics of interest.

Webinar Recording: The role of the medical certificate in identifying and managing RTW barriers

contributorHarry Papagoras

In this webinar, physiotherapist Harry Papagoras, discusses how medical certificates can be used to identify return to work barriers and implement effective management strategies.

Psychological claims: Part 2

contributorRobert Aurbach

Various models of interaction between you and the worker are available. It's a matter of choosing the one which for you has the best success rate.

Psychological claims: Part 1

contributorRobert Aurbach

As an RTW professional, how do you feel when faced with assessing a psychological claim, and how can you prepare yourself for the challenges?

eLearning: Musculoskeletal troubles

contributorDr Mary Wyatt

Understanding the difficulties everyone faces with musculoskeletal problems can help you help workers.

Webinar recording: Telephonic support to facilitate return to work: what works, how, and when?

contributorNick Kendall

A research review of telephone use for case management was released in the UK this year. Learn about the skills and resources required to be effective with telephonic case management.

Using telephonic case management for assessment and triage

contributorDr Mary Wyatt

Telephonic methods can be used to assess the clinical and work participation needs of people with common health problems.

What is telephonic case management?

contributorTom Barton

What is the evidence that telephonic case management works, and what are the benefits?

7 Tips for getting the best out of your rehabilitation provider

contributorSonya Faull

These tips will help ensure that you get great results from your rehabilitation provider. Remember that it's a partnership!

Recorded webinar: Case Study & Discussion - Reintegration after a difficult bullying / harassment case

contributorMandy Stuart & Carol Churchill

Bullying/harassment claims can be complex to assess and manage. A thorough assessment may require an investigation.

Case study: everyone has a role to play

contributorStefanie Garber

Employers and supervisors are key components of the return to work process. Without their support, a return to work program is unlikely to lead to a successful outcome.

Case study: let the client help you help them

contributorStefanie Garber

Each client comes with their own unique history, personality and circumstances.

Case study: Impact of suspicion on a claim

contributorStefanie Garber

How can Return to Work professionals prevent suspicion and mistrust from derailing a claim?

Mental health emergencies

contributorStefanie Garber

Most workplaces have trained first aiders to respond to emergencies. But what if the emergency is mental health related?

When disaster strikes

contributorStefanie Garber

The support offered to a worker with catastrophic injuries can be vital to the person's recovery.