You say it best when you say nothing at all: Effective listening

A good listener is not only popular everywhere, but after a while he gets to know something. Wilson Mizner (1876-1933), playwright and entrepreneur Have you ever realised in the middle of a conversation that you haven’t followed a single word the other person has said? You’re not alone. Most people believe they are effective listeners. However, most people are wrong. Significantly, because many people mistakenly believ...