Using telephonic case management for health interventions

Dr Mary Wyatt

Evidence shows that picking up the phone improves RTW outcomes

This is one article in a series of articles based on a recent UK report about the use of telephones in case management. Click here for an overview of telephonic case management. In other articles, we have explored the use of telephones for case assessment and triage, as well as to support return to work. In this article, we look at using the telephone for therapeutic intervention to impart information directly to the patient, and in...

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