Influence: Stop talking! Four keys to listening

Most people believe they are good listeners, yet to be truly heard is a profound experience. Take a moment and consider this: Think of a person you have known who you considered to be a great listener. What was the one key thing that made you think they were a great listener? What were two more things that made you think that you were being heard? How did they make you feel? Now let’s contrast that! Think of one person in your ...
Published 25 August, 2014 | Updated 09 March, 2021