Getting the workplace onside

Dr Mary Wyatt

A guide to help insurance case managers, RTW Coordinators and rehabilitation providers motivate immediate supervisors and senior managers to better manage work injury.

When return to work coordinators, case managers and rehabilitation professionals are pedaling hard and not achieving the results they want and expect, issues in the workplace are often to blame. (For the rest of the article, I’ll refer to all these RTW professionals under the catch-all term of ‘case managers’.) Case managers can streamline their work and improve results by having fully engaged supervisors and managers. Of cours...

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