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Articles about 'Communication'

Effective communication, whether speaking or listening, is an important part of successful return to work. Whether communicating with the worker, treater, claims manager, senior management or coworkers, our helpful articles will help build the skills required to improve outcomes.

This summary page lists all of the articles available under the topic you selected. Click the topics in the left hand column to display other topics of interest.

Supercharging motivation for the chronically ill

contributorRTWMatters team

Motivating messages for RTW coordinators, supervisors and HR, based on research that describes what people with chronic diseases value about work.

Webinar recording: Manage your mindset

contributorMark Stipic

3 key principles of communication you can start using immediately to speed up your RTW outcomes

How-to guide: Calling psychological injury claimants

contributorGabrielle Lis

Delaying contact with workers who’ve claimed for psychological injury can delay return to work. This article outlines why, how and when to make *that* call.

Can you ‘teach’ workers to be more emotionally resilient?

contributorYvonne Brunetto

You may know someone like this at work: optimistic and resilient, they appear to bounce through challenges drawing on an internal strength. Is this approach transferable?

Speaking Up 4: When injured workers need to speak up

contributorA. Richey

Effective communication is particularly important when an injured worker is returning to work after injury.

Speaking Up 3: Staff speaking up

contributorA. Richey

As an employee, it's often seen as easier to keep quiet, but the reality is that you need to speak up. When and how should it be done, for best results?

Speaking Up 2: Employers enabling open communication

contributorA. Richey

Many employees tend to be wary of communicating openly in the workplace, so what can employers do to help them to open up?

Speaking Up 1: The Benefits of Open Communication

contributorA. Richey

Open communication in the workplace is sign of a positive workplace culture.

Grief in the workplace: the death of a loved one

contributorA. Richey

Employees who have lost a loved one need support in the workplace. Grief is not a fast or easy process. Support from the workplace can make a major difference to those affected.

Webinar: Workplace Conflict - Early action at the coal face

contributorMark Belanti

Recognise and resolve conflict in the workplace

Role Summary: Families

contributorA. Richey

Families and friends play a vital part in the recovery of injured workers. They provide emotional support as well as physical assistance.

Influence: How can you create an environment of success

contributorCarolyn Mounce

There are four components to creating success - environment, structure, implementation and people. Carolyn Mounce discusses how to bring all of these elements together.

Influence: Language - a goldmine of potential

contributorCarolyn Mounce

What do you think of when you think of the words: injured worker, claimant, client, worker? Are your thoughts different? How does that impact return to work?