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Effective communication, whether speaking or listening, is an important part of successful return to work. Whether communicating with the worker, treater, claims manager, senior management or coworkers, our helpful articles will help build the skills required to improve outcomes.
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Gabrielle Lis
A quick guide to the advantages and basic techniques of active listening.
Gabrielle Lis
Hurdling with a briefcase is tough, so why not dismantle RTW relationship barriers before they trip you up?
Gabrielle Lis
Part One - What are the barriers to good doctor / employer relationships?
Anna Kelsey-Sugg
What approaches can you take in the all-too-common situation of needing to convince others that good RTW is worth the effort?
Anna Kelsey-Sugg
How to recognise doctors who are good communicators - and why it's in your interest to seek them out.
Gabrielle Lis
Conflict driving you crazy? Use it to drive innovation...
Gabrielle Lis
It's a waste to sweep cookie crumbs under the carpet, and the same goes for conflict. Don't ignore workplace conflict: manage it.
Gabrielle Lis
Recognising conflict BEFORE you trip over it is essential for managing successful return to work.
Gabrielle Lis
Remember how your mum taught you to turn lemons into lemonade? In this series of bite-sized articles, we make cookies out of conflict!
Gabrielle Lis and Dr Mary Wyatt
"Bad medicine" delaying RTW at your organisation? Our latest top ten will help sweeten your relationship with medical practitioners...
Anna Kelsey-Sugg
This case study looks at a young man with a long career ahead of him and the reasons he will probably never return to his job.
Cheryl Griffiths
A back to the basics look at getting it right from the beginning
Sarah Duffield
The most fraught relationships between a worker and their rehabilitation consultant are often those between a young female consultant and a middle aged male worker.
Anna Kelsey-Sugg
The second half of Dr Dhir's doctor-patient communication insights.
