Great customer service. It’s about people and knowing what they need. It applies to all fields, from the Superhero sector to the medical world. You’d probably be quick to agree that customer service is, in particular, essential for a doctor (my day job, remember?), but you mightn’t think it so indispensable in the life of a super-hero. Well, frankly, you’d be wrong. We like happy customers too. But it takes more beds...