What injured workers want

Gabrielle Lis

The bad news: according to workers, positive interactions with insurers are few and far between. The good news: what workers actually want from insurers can be boiled down to three simple requests…

If you’ve been following along with our series on worker / insurer interactions, you’ll know what workers don’t want from insurers (but all too often get). You’ll know the consequences of these insurer failings. Now we’re going to focus on the positive: what workers do want, and what happens when they get it. What follows is not an exhaustive wish-list; it’s not a compilation of answers to the questi...

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Published 18 November, 2016 | Updated 02 November, 2021