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Articles about 'Communication'

Effective communication, whether speaking or listening, is an important part of successful return to work. Whether communicating with the worker, treater, claims manager, senior management or coworkers, our helpful articles will help build the skills required to improve outcomes.

This summary page lists all of the articles available under the topic you selected. Click the topics in the left hand column to display other topics of interest.

The case for empathy — not just a buzzword in workers’ comp

contributorLauren Finestone

Empathy is not just a buzzword in workers' compensation. It’s a powerful tool that can transform our interactions with and lead to better outcomes for injured workers.

Updated guidelines for treating PTSD in emergency workers

contributorLauren Finestone

Updated guidelines provide more detailed guidance on how to assess, treat and manage the rehabilitation of emergency workers with PTSD.

The positivity prescription for better recovery and RTW outcomes

contributorLauren Finestone

Having a positive attitude can help recovery and RTW.

Speak to recover — the art of messaging in injury care (Part 2)

contributorDr Mary Wyatt

Dr Mary Wyatt explores the effects of communication on work-related injuries. In Part 2 of this summary of her webinar, she uses the example of back pain to explore what messages we usually give patients, and how we can do better.

Speak to recover — the art of messaging in injury care (Part 1)

contributorDr Mary Wyatt

Dr Mary Wyatt explores the effects of communication on work-related injuries.

‘You’re speaking my language’ — how to translate research into action and real change

contributorLauren Finestone

A case study shows how ‘intermediaries’ — like work injury scheme stakeholders — can take the key messages from high-quality evidence and tailor them to improve outcomes in workplaces.

It pays to share (evidence-based messages)

contributorRTWMatters team

Ten reasons to share the key messages from It Pays To Care with everyone who works with workers’ compensation claimants.

When inactivity hurts and movement heals

contributorLauren Finestone

An important message for healthcare providers to give injured workers is that inactivity is more risky than moving.

Messages to help people with back pain get their lives back

contributorLauren Finestone

Anne’s story compares how positive and negative messages about the body have a huge impact on how they recover from back pain (or not).

The power of words in health (Part 3) — 5 tips to shift the way you talk about osteoarthritis

contributorLauren Finestone

Five suggestions for how clinicians can shift the conversation from an ‘impairment’ to a ‘participatory-based’ approach to osteoarthritis.

The power of words in health (Part 2) — changing the conversation about osteoarthritis

contributorLauren Finestone

Clinicians and people with knee osteoarthritis can shift the conversation about osteoarthritis from an ‘impairment-based‘ conversation to a ‘participatory-based’ one.

The power of words in health — changing the conversation about osteoarthritis (Part 1)

contributorLauren Finestone

How we talk about health profoundly impacts how we think and act when managing our well-being.

Words, language and collaboration matter in returning to ‘good work’

contributorLauren Finestone

Four experts discuss the idea of ‘good work’ and how collaboration can achieve better outcomes for injured workers.

In the hands of the gods? Spinal injuries from a worker’s perspective

contributorLauren Finestone

A ‘recovering interventional spine physiatrist’ makes the case for spine clinicians paying more attention to what patients know and say about their low back pain.