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Effective communication, whether speaking or listening, is an important part of successful return to work. Whether communicating with the worker, treater, claims manager, senior management or coworkers, our helpful articles will help build the skills required to improve outcomes.
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Lauren Finestone
We should spend more time not trying to eliminate conflict at work but creating the ‘right kinds of conflict’.
Lauren Finestone
A study suggests some basic conditions are needed for achieving ‘easy’ collaboration between stakeholders supporting people RTW.
Rhea Mercado
Rhea Mercado of The Intelligent Rebellion delivers an engaging webinar that explores the elements of trust in medical case conferences. Learn practical strategies and messages to build a collaborative and trusting relationship with doctors and workers, es
Lauren Finestone
Empathy is not just a buzzword in workers' compensation. It’s a powerful tool that can transform our interactions with and lead to better outcomes for injured workers.
Lauren Finestone
Updated guidelines provide more detailed guidance on how to assess, treat and manage the rehabilitation of emergency workers with PTSD.
Lauren Finestone
Having a positive attitude can help recovery and RTW.
Dr Mary Wyatt
Dr Mary Wyatt explores the effects of communication on work-related injuries. In Part 2 of this summary of her webinar, she uses the example of back pain to explore what messages we usually give patients, and how we can do better.
Dr Mary Wyatt
Dr Mary Wyatt explores the effects of communication on work-related injuries.
Lauren Finestone
A case study shows how ‘intermediaries’ — like work injury scheme stakeholders — can take the key messages from high-quality evidence and tailor them to improve outcomes in workplaces.
RTWMatters team
Ten reasons to share the key messages from It Pays To Care with everyone who works with workers’ compensation claimants.
Lauren Finestone
An important message for healthcare providers to give injured workers is that inactivity is more risky than moving.
Lauren Finestone
Anne’s story compares how positive and negative messages about the body have a huge impact on how they recover from back pain (or not).
Lauren Finestone
Five suggestions for how clinicians can shift the conversation from an ‘impairment’ to a ‘participatory-based’ approach to osteoarthritis.
Lauren Finestone
Clinicians and people with knee osteoarthritis can shift the conversation about osteoarthritis from an ‘impairment-based‘ conversation to a ‘participatory-based’ one.
