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Effective communication, whether speaking or listening, is an important part of successful return to work. Whether communicating with the worker, treater, claims manager, senior management or coworkers, our helpful articles will help build the skills required to improve outcomes.
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Gabrielle Lis
Are you a RTW professional daunted by the prospect of working with a predominantly blue collar workforce? You're not alone. Here are ten tried and tested tips for building rapport.
Gabrielle Lis and Dr Mary Wyatt
People who believe they've been treated unfairly have lower functional ability than those who think that they've had a fair go. How can you get them past the victim mentality?
Gabrielle Lis
Know what you want from people at work, but not how to get it? Learn how to talk the talk, and frame your requests assertively.
Gabrielle Lis
Passive. Aggressive. Assertive. How does your professional communication style affect your working life?
Dr Mary Wyatt
Getting the information you need to facilitate RTW shouldn't be as painful as pulling teeth - you just need to ask the right questions...
Gabrielle Lis and Dr Mary Wyatt
Read our guide to fearless RTW Coordination leadership, then take up our Choose Your Own Adventure Leadership Challenge!
Gabrielle Lis
Taking ages to recover and return to regular duties after a workers' compensation claim? Make some noise!
Gabrielle Lis
Shh! The low-down on confidentiality, return to work and workers' comp.
Tom Barton
Why don't doctors communicate well when returning patients to work? Let's consider ways of helping them to.
Gabrielle Lis
Tips for supervisors who have their doubts about a worker's injury or compensation claim.
Gabrielle Lis
A quick guide to the advantages and basic techniques of active listening.
Gabrielle Lis
Hurdling with a briefcase is tough, so why not dismantle RTW relationship barriers before they trip you up?
Gabrielle Lis
Part One - What are the barriers to good doctor / employer relationships?
Anna Kelsey-Sugg
What approaches can you take in the all-too-common situation of needing to convince others that good RTW is worth the effort?
