Case manager whistle blower says workers deserve better  

“I would hate for an injured worker to hear how they’re spoken about in the office,” a NSW claims adviser tells Return to Work Matters.

Anonymous Claims Adviser

Motivate workers by meeting their needs

Injured workers will continue to struggle with motivation unless the system takes charge of training case managers, doctors and employers in empathy and emotional intelligence.

Danielle Mik

Case study: Regulator-led case management success

Evidence from a US jurisdiction shows that top-down reforms can improve RTW outcomes, improving outcomes while reducing costs.

Dr Mary Wyatt

Top ten tips for dealing with the Doc

Is "bad medicine" delaying RTW at your organisation? This top ten will help sweeten your relationship with medical practitioners in a way that supports worker recovery and timely RTW...

Gabrielle Lis and Dr Mary Wyatt