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Articles about 'Communication'

Effective communication, whether speaking or listening, is an important part of successful return to work. Whether communicating with the worker, treater, claims manager, senior management or coworkers, our helpful articles will help build the skills required to improve outcomes.

This summary page lists all of the articles available under the topic you selected. Click the topics in the left hand column to display other topics of interest.

Broken trust cripples the compensation system

contributorDr Mary Wyatt and Stefanie Garber

Workers' compensation is plagued by low trust levels - increasing goodwill in the system could boost return to work rates.

Recorded Webinar: Communicating with Doctors - GPs and Specialists

contributorDr Phillip Meyerkort

This webinar explores how RTW Coordinators and Claims Managers can communicate effectively with treating practitioners to establish a cooperative relationship.

Recorded Webinar: Physiotherapy - how to get the best

contributorPaul Coburn

Occupational physiotherapy expert Paul Coburn explains the principles of good physiotherapy and how you can positively influence practitioners.

Video: It's time to say good-bye to brain drain

contributorRobert Aurbach

Rob Aurbach talks about the neuroplasticity, and the impact of negative messages on pain and return to work.

Doctor, patient, insurer: The impossible triangle

contributorJoe Dunn

An interview with psychiatrist Dr Joe Dunn on improving relationships with doctors, and some of the other complexities of the patient, doctor, insurer interaction.

Give a little bit of 'tough' and you'll probably get some back

contributorSuperDoc

We all know what happens to that which goes around (it comes around), so why do we sometimes forget that to get respect in the workplace, we have to give it too?

The Value of Questions and Early Answers

contributorSuperDoc

Gather round, gather round. I've got a story to tell - and it all starts with a simple question...

SuperDoc: Serve up a good attitude

contributorSuperDoc

Want positive results from your clients? Check your attitude. It can have a huge impact.

The power of learned optimism

contributorScott Sanderson

Theo Feldbrugge's webinar presentation explains how 'learned optimism' can improve return to work outcomes.

Decision-making justice Part 3. Getting it right.

contributorDr Mary Wyatt

What works and what does not work in the decision making process. How can you get the decisions right?

Decision-making justice Part 2: Getting it right

contributorDr Mary Wyatt

You can't afford to get it wrong. Here's how you can get it right. Making fair decisions has a massive impact.

Decision-making justice Part 1: The issues

contributorDr Mary Wyatt

In workers compensation the news that an employee receives about their claim is not always what they want to hear.

Decision-making: a job for sharing

contributorSuperDoc

There's no such thing as too many chefs in the problem-solving kitchen. For improved RTW, you need to share.

Looking for the RTW peace dove?

contributorGabrielle Lis

Believe it or not, when conflict arises in RTW there ARE ways of dealing with it...