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Effective communication, whether speaking or listening, is an important part of successful return to work. Whether communicating with the worker, treater, claims manager, senior management or coworkers, our helpful articles will help build the skills required to improve outcomes.
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Dr Mary Wyatt
What works and what does not work in the decision making process. How can you get the decisions right?
Dr Mary Wyatt
You can't afford to get it wrong. Here's how you can get it right. Making fair decisions has a massive impact.
Dr Mary Wyatt
In workers compensation the news that an employee receives about their claim is not always what they want to hear.
SuperDoc
There's no such thing as too many chefs in the problem-solving kitchen. For improved RTW, you need to share.
Gabrielle Lis
Believe it or not, when conflict arises in RTW there ARE ways of dealing with it...
Dr Mary Wyatt
How patients communicate has an important influence on the treatment they receive. What is the impact of distress?
SuperDoc
Partnerships between doctors and the workplace are worth working on. Open up the communication channels.
SuperDoc
How to Communicate with Doctors (or Yakking with Quacks). Doc doc, who's there? Doctor. Doctor who?
Tom Barton
Dr Robyn Horsley, OAM, explains the issues when communicating with a treating doctor.
Tom Barton
Dr Robyn Horsley gives us ten tips for great communication with the treating doctor.
Louise Marshall
Better ways of delivering bad news
Scott Sanderson
Have you ever been told you are a poor listener? Maybe you have, but you weren't paying attention?!
Scott Sanderson and Gabrielle Lis
Don't just hear the words, listen to them. These five steps to becoming an active listener will help you build a better workplace.
Gabrielle Lis
Effective upwards communication is good for your career and can help you establish a best practice injury management system. How is it done?
